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How 333v12 Handles Your Personal Information

Your account data and payment activity — including transfers made via DANA, OVO, and GoPay — are handled under a clear set of rules we follow consistently.

Account data protectionLocal wallet privacy — DANA, OVO, GoPayData access on requestRetention limits appliedJurisdiction-dependent availability

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What This Privacy Policy Covers

333v12 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 333v12, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your session secure. This includes your name, contact details, and payment method data — for instance, the e-wallet reference tied to your DANA,

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OVO, or GoPay transaction. We do not sell this information to third parties for marketing purposes. We may share data with payment processors and fraud-prevention services strictly to complete your transaction or investigate a dispute. Cookies and session tokens are used to keep your login active
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across devices — you can manage these through your browser or mobile settings at any time. Data collected through your account activity is retained only as long as necessary to meet our operational and legal obligations, which vary depending on local law and the region where
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access is permitted. If you're in Depok or anywhere else in Indonesia where this service is available under local law, the same policy terms apply to your account. We do not process data in ways that go beyond the purposes stated here without notifying you first.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about the data we hold on your account, want to request a correction, or need to understand how your payment information was processed, our support team handles privacy queries directly. You can reach us through the channels below. We aim to acknowledge your request and provide a substantive reply within a reasonable timeframe, in line with what applicable local law requires.

Live Chat Start a live chat from your account dashboard. Privacy and data queries are routed to the account care team, not general support, so your request stays focused.

Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact detail so we can verify your identity before responding.

In-App Help Open the Help section in the 333v12 mobile app, select Account and Privacy, then submit your query. Responses are delivered inside the app and to your registered email.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Keeping your account data secure is an operational requirement, not a secondary concern. We apply access controls, encrypted data storage, and session verification to reduce exposure at every stage — from the moment you log in to the point your withdrawal is confirmed. Below are the four areas we focus on most closely.

Payment Data Handling

Your DANA, OVO, and GoPay transaction references are stored with restricted access. Only the systems and staff involved in payment processing and dispute resolution can query this data.

Cookie and Session Policy

We use session cookies to maintain your login state across devices. You can clear these at any time from your browser settings or the app's account menu without affecting your account balance.

Retention and Deletion

Account data is kept for as long as your account is active and for a period afterward as required by applicable rules. Once the retention window closes, data is deleted or anonymised.

Data Access Requests

You can request a copy of the personal data we hold on you, or ask us to correct inaccurate information, by contacting support through live chat or the registered email on your account.

Your Privacy Questions Answered

These are the questions we hear most often about data, account privacy, and how we manage information at 333v12. If your question is not covered here, contact our account care team directly through live chat or email.

We collect your name, contact details, and payment references — including e-wallet identifiers from DANA, OVO, or GoPay — needed to verify your identity and process transactions securely.

Payment references are shared only with the processors and fraud-detection services that complete your transaction. We do not pass your wallet data to advertisers or unrelated third parties.

Retention periods depend on local regulatory requirements and our operational obligations. Once that period ends, data is deleted or anonymised. Contact support for details specific to your account.

Yes. Submit a data access request through live chat or the email address in your account settings. We'll verify your identity first, then provide what we hold within a reasonable timeframe.

Open a support chat or send an email from your registered address. Specify what you'd like corrected or removed. We handle these requests through our account care team, not general support.

We use session cookies to keep your login active across devices. You can manage or clear cookies through your browser settings or the app's account menu without losing your account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAviator Quick Arena InfoTerms & Conditions

How 333v12 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Payment Data Handling

Cookie and Session Policy

Retention and Deletion

Data Access Requests

Your Privacy Questions Answered

01 What personal data does 333v12 collect when I open an account?

02 Is my DANA or OVO payment data shared with anyone outside 333v12?

03 How long does 333v12 keep my account information after I stop using the platform?

04 Can I request a copy of the data 333v12 holds on me?

05 How do I ask 333v12 to correct or remove my personal information?

06 Does 333v12 use cookies, and can I turn them off?

Privacy Policy

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